• You'll never be alone
    in crisis situations

    Our trained coordinators will help in every crisis situation in the Czech Republic and EU countries

  • You'll never be alone
    in crisis situations

    We will help you with health complications worldwide

  • You'll never be alone
    in crisis situations

    Case of the accident in the apartment, we will provide assistance within the scope of your insurance


We are a company with comprehensive

assistance services not only for motorists

GLOBAL ASSISTANCE a.s. was founded in 2004 and since 2014 is a part of the international holding Vienna Insurance Group.

Currently we provide assistance for motorists throughout Europe and medical assistance worlwide.

In addition, we also provide home assistance, legal assistance and other services for car fleets and business partners.

For motorists, we process a comprehensive traffic reports in the Czech Republic with our own air monitoring.

Assistance services

Assistance services of Global Assistance are focused to help in various emergency situations

Car Assistance

comprehensive assistance for motorists across the Europe

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Medical Assistance

assistance for travel insurance
abroad provided worldwide

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Home Assistance

assistance in emergency situations in apartments and houses in Czech Republic

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Concierge Assistance Services

help to obtain information about services of third parties and mediation
of these services

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Other projects of Global Assistance

beyond the assistance services, we have a number of other projects

See more projects
Map servis

Information service

Traffic information for motorists

To comprehensive services of Global Assistance also includes traffic information for motorists.

For purposes of collectioning, processing, verifying and distributing all sources of traffic information, we developed our own state-of-the-art technologies – the eRDIS and Traffic News editorial system,where it gathers up-to-date